Privacy Policy
1. Introduction
Promise Kept Company provides outbound sales development, prospecting, appointment setting, data sourcing, and campaign management services for business clients. Our Services operate in a business-to-business context, and the information we process generally relates to individuals acting in their professional capacity.
This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights and choices that may be available to you.
2. Information We Collect
We collect information directly from you, automatically through your interaction with our website or systems, from third-party data providers, and from publicly available sources.
Information you provide may include your name, company name, job title, email address, phone number, billing details, and information submitted through contact forms, meeting booking tools, onboarding materials, or service agreements. We may also collect communications between you and us, including emails, correspondence, and campaign-related discussions. Where legally permitted, calls may be recorded for quality assurance, training, and client reporting purposes.
We may automatically collect certain technical and usage information when you access our website or systems. This may include your IP address, browser type and version, device identifiers, operating system, pages visited, referring URLs, date and time of access, and interaction behavior. Such information may be collected through cookies and analytics tools.
As part of providing outbound sales development services, we may obtain business contact information from licensed data providers, publicly available sources, professional networking platforms, company websites, and business directories. This may include name, business email address, business phone number, company information, and professional role or title. We process such information in a business context.
3. How We Use Information
We use collected information to deliver and manage our Services, including building and enriching prospect lists, conducting outreach campaigns, scheduling meetings, and providing reporting and analytics to our clients.
We also use information to manage contracts and billing, maintain internal records, improve systems and processes, conduct quality assurance, ensure compliance with legal obligations, and protect our legitimate business interests.
We do not sell personal information.
4. How We Use Information
We may share information with clients on whose behalf outreach campaigns are conducted. Business contact information obtained during outreach may be disclosed to the relevant client as part of service delivery.
We may also share information with service providers and independent contractors who support our operations, including CRM platforms, dialer systems, analytics providers, hosting providers, and data enrichment tools. These parties are contractually obligated to maintain confidentiality and use information only for authorized purposes.
We may disclose information when required by law, regulation, subpoena, legal process, or when necessary to protect our rights or comply with legal obligations.
5. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, alteration, disclosure, or destruction. These safeguards may include access controls, secure infrastructure, encryption where appropriate, and confidentiality agreements with personnel and contractors.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
6. Data Retention
We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing Services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.
Prospect data may be periodically reviewed and removed if no longer relevant to active or anticipated campaigns. Call recordings, where applicable, may be retained for quality assurance, training, and reporting purposes.
7. Your Rights and Choices
Depending on applicable law, you may have rights relating to your personal information. These may include the right to request access to information we hold about you, request correction of inaccurate information, request deletion, object to certain processing activities, or withdraw consent where processing is based on consent.
If you receive outreach communications from us and wish to opt out, you may request removal by replying to the communication or contacting us directly. We will process opt-out requests in accordance with applicable law.
You may also control cookie preferences through your browser settings, though disabling cookies may affect website functionality.
8. Internal Data Transfers
Our Services are primarily operated within the United States. If information is transferred across jurisdictions, we take reasonable steps to ensure appropriate safeguards are in place consistent with applicable data protection laws.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted with a revised Last Updated date. Continued use of our Services after changes are posted constitutes acknowledgment of the revised policy.
10. Contact Information
Promise Kept Solar, LLC (DBA Promise Kept Company)
275 Grattan StreetSan Francisco, CA
94117, United States
info@promisekeptco.com
